Agents
Hand off the admin work.
Built for your practice, supervised by your staff, running inside the systems you already use. The day goes back to patients.
What runs in your practice, we decide with you.
The phone
Answers when your team cannot, returns missed calls and books in your schedule. Anything unusual or clinical goes to a person.
Every call is recorded and summarized for the front desk.
The schedule
Calls and texts tomorrow’s unconfirmed appointments, and works your own follow-up lists to fill open slots. Reports what it booked, by location and provider.
The claim
Scrubs each claim, corrects what would be denied, and submits it. Sorts the denials that come back by what is recoverable, corrects and resubmits, and files appeals, within the rules your billing team sets.
The code
Suggests the codes the visit supports, each with the line in the record that supports it, for your billing team to accept or reject. Fewer claims go out wrong.
Measured on a public benchmark. Read the results.
Your own workflow
We build the one your practice alone needs, like the report someone assembles by hand every Friday. It runs under the same review and record as the others.
How review works
Your team sets the rules. Every action is logged.
What your team decides
What the agents handle on their own, and what they bring to a person first. You set it once and change it whenever you want.
What is recorded
Every call, booking, correction and submission is logged and reviewable, with what the agent saw and what it did.
When an agent is wrong
The record shows what it did. You raise it with the team that built it, not a ticket queue.
Start with one number.
The one thing about your practice you most want to move. We show you where it stands, from your own records.
BAA first. No login. Nothing to buy.