Insurance payment posting for Open Dental practices
FirstOps posts dental insurance payments into Open Dental, records every write-off with its reason, and flags the denials worth disputing.
Open Dental can import electronic remittances (ERAs), but someone still has to finish the job: matching lines that didn't link to a claim, entering paper and portal EOBs, deciding what to write off, and catching the denials that can still be recovered. When the office is busy, that work waits, and the insurance aging report stops being accurate.
FirstOps takes it on, inside Open Dental.
What FirstOps does in Open Dental#
- Reads each remittance from the payers we connect for your practice, including payer portals, line by line.
- Posts clean payments into Open Dental, usually within 24 hours of the remittance, against the right patient, visit and procedure.
- Records every write-off with its reason (frequency limit, plan restriction, bundled, already paid).
- Flags what needs a person: denials still worth disputing, claims that should go to the primary insurer first, late filings that may qualify for a waiver, and payments it could not match with certainty.
- Sends one weekly report of all of the above.
Lines that don't match cleanly are never posted on a guess.
Pricing#
Month to month: $750 a month under 250 claims, or $249 a month plus $2 per claim from 250 to 1,000. Every plan starts with a 2-week free trial. See pricing.
Frequently asked questions
Does FirstOps work with Open Dental?
Yes. Open Dental is one of the systems most of our customers run. FirstOps posts insurance payments directly into Open Dental.
Do I need to change how my team uses Open Dental?
No. Your team keeps working in Open Dental as it does today. Setup connects your payers and agrees the posting and write-off rules your office wants.
Does FirstOps handle paper EOBs and portal remittances?
Yes. FirstOps reads remittances from the payers we connect for your practice, whether they arrive as ERAs or through a payer portal.
What happens to denials?
Each denied line is recorded with the payer's reason. Denials that can still be recovered are flagged for your office with what to send and by when.